FX1308423399
2023-04-06 06:43
China
Close my order at price that lower than the lowest price on the day.
[Object] 
FOREX.com
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$126(USD)
[Time]
64day4hour
FX1308423399Resolved
2023-06-09 11:03 
Hong Kong
Hong KongFOREX.comReply
2023-05-10 10:54
United States
Reply
The problem has been dealt with in line with relevant procedures. Please reach out to the official customer service or account manager of FOREX.com, if you have any questions.
FX1308423399Supplemental Materials
2023-04-07 05:24 Hong Kong
Hong KongSupplemental Materials
I have sent the relevant information to platform via email, and was told that they would reply within 2 days. To date, I have received nothing.
WikiFX Overseas Customer ServiceContact Broker
2023-04-06 12:00 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2023-04-06 10:44 Hong Kong
Hong KongVerified
FX1308423399Start Mediation
2023-04-06 06:43 Hong Kong
Hong KongStart Mediation
Close my order at price that lower than the lowest price on the day.
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
