2023-04-17 17:03
China
Serious stucks. Data is missing
[Object]
TMGM TMGM
[Issue]

Others

[Requirement]

compensation

[Amount]

$700(USD)

[Time]

31day17hour

2023-05-19 11:07
Hong Kong Hong Kong
2023-04-19 10:56
Australia

Reply

Dear customer, we're very grateful to you for the information. With respect to your problem, please send the detailed information about your account and order by email to official customer service, mailto:support@tmgm.com, and we'll reply after an investigation. Thank you.

2023-04-18 13:35
Hong Kong Hong Kong

Contact Broker

2023-04-18 10:49
Hong Kong Hong Kong

Verified

2023-04-17 17:03
Hong Kong Hong Kong

Start Mediation

April 5, 2023, Beijing time 22:32 pm, platform time 17:32. The gold market was seriously stuck, and the price has been stuck around 2017, without fluctuations, for about 5 minutes. The lowest price of other platforms has reached 2010. After 5 minutes, the market came up again, and the market of TMGM began to fluctuate. My short position near 2018, the trailing stop loss I set, was definitely profitable, but it turned out to be a loss. Figures 1-6 below are all TMGM charts, and the seventh is the IC chart. Even if they log in to TMGM now, their data from 17:32 to 17.37 is still missing.

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