eusbs
2023-05-08 10:32
China
Serious slippage
[Object]
DBG Markets
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$30(USD)
[Time]
32day22hour
eusbsResolved
2023-06-10 09:04
Hong Kong
DBG MarketsReply
2023-05-11 08:41
United Kingdom
Reply
The customer placed orders based on NFP data, and the orders were traded normally at market price due to stop loss. There was no slippage, except for normal losses.
DBG MarketsReply
2023-05-10 11:02
United Kingdom
Reply
Dear customer, we have received your information about slippage, which is normal on our platform. Please understand. And your support is greatly appreciated. Have a good time.
WikiFX Overseas Customer ServiceContact Broker
2023-05-09 10:06
Hong Kong
Contact Broker
WikiFX Mediation CenterVerified
2023-05-09 08:30
Hong Kong
Verified
eusbsStart Mediation
2023-05-08 10:32
Hong Kong
Start Mediation
Trash platform. Do not excute the stop loss. No compensation for slippage. The customer service claims that it is normal
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations