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2023-06-04 20:18
China
Dunbo is a black platform with serious slippage, and the stop loss setting has no effect. The account was cleared in the blink of an eye, and I still owe the platform $300!
[Object]
DBG Markets DBG Markets
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$545(USD)

[Time]

32day12hour

2023-07-07 08:38
Hong Kong Hong Kong
2023-06-07 08:29
Australia

Reply

Dear customer, although you set stop loss in account, due to a sharp price gap in market, the real price was higher than the point level you set. Orders are all executed according to real market price.

2023-06-05 11:13
Hong Kong Hong Kong

Contact Broker

2023-06-05 08:34
Hong Kong Hong Kong

Verified

2023-06-04 20:18
Hong Kong Hong Kong

Start Mediation

On May 31st, I made multiple orders in Dunbo Gold Trading in May 1970, with a stop loss of 1969.5. After a while, I realized that the account was negative $300, which means that the previous account was completely empty. So, I went to report to customer service, who said: 'If there are big sellers in a short period of time, it is normal for them to have a sliding point, which is not related to the platform, and it is not a problem for the platform that the stop loss cannot be reached.'.

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DBG Markets
Regulated

DBG Markets

Company name：DBG Markets Limited

Score

7.49

5-10 yearsRegulated in AustraliaRegulated in South AfricaMarket Making(MM)

Score

7.49

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China 2023-06-10 09:04
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