Agoni87841
2023-07-07 20:45
China
Draw more than 6 points and lose more than 325.5 US dollars
[Object] 
DBG Markets
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$326(USD)
[Time]
21day13hour
Agoni87841Solved after user's confirmation
2023-07-29 10:09 
Hong Kong
Hong KongDBG MarketsReply
2023-07-28 11:30
United Kingdom
Reply
According to the corresponding order record from bank, we find that the transaction price of the order is inconsistent with its stop loss price. The trading log shows that the change of market liquidity caused the transaction price, which was a normal execution under oscillation.
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2023-07-10 12:51 Hong Kong
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2023-07-10 11:24 Hong Kong
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Agoni87841Start Mediation
2023-07-07 20:45 Hong Kong
Hong KongStart Mediation
The dots are serious, claim compensation for the loss caused by extra dots, see the picture for explanation.
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