FENGCHEN195
Unable to Withdraw
Withdrawal
$2,222(USD)
113 day 21 hour 12 Minutes 3 s
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
ExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
FENGCHEN195Appendix
Hong KongAppendix
I have already submitted all the materials as required for regular review by the platform. But at present, my withdrawal remains rejected.
WikiFX Overseas Customer ServiceContact Broker
Hong KongContact Broker
WikiFX Mediation CenterVerified
Hong KongVerified
FENGCHEN195Start Mediation
Hong KongStart Mediation
On October 8 last year, I deposited US$1,100 on exness account: hvsi2548@hotmail.com and made a profit of US$1,100. Then until September 4 this year, I have not been able to even withdraw my principal. I want someone can help with that. If they didn't solve it, I will call the police and ask them to help me deal with this. This is a fraud.
Statement：
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