2023-11-13 08:38
China
Severe slippage
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$88(USD)

[Time]

28day0hour

2023-12-11 08:48
Hong Kong Hong Kong
2023-11-16 08:30
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service, support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2023-11-13 10:05
Hong Kong Hong Kong

Contact Broker

2023-11-13 08:44
Hong Kong Hong Kong

Verified

2023-11-13 08:38
Hong Kong Hong Kong

Start Mediation

The slippage is serious, 1500 pips. The loss should not have been stopped. Who will compensate for this loss?

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