2024-01-06 00:05
China
EX platform malicious slippage liquidates positions with fraudulent means.
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$144(USD)

[Time]

34day14hour

2024-02-09 14:45
Hong Kong Hong Kong
2024-01-10 14:35
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2024-01-06 00:24
Hong Kong Hong Kong

Supplemental Materials

Image one is the screenshot of profits made from my orders, while image two is the account screenshot of EX platform.

2024-01-08 15:20
Hong Kong Hong Kong

Contact Broker

2024-01-08 13:57
Hong Kong Hong Kong

Verified

2024-01-06 00:05
Hong Kong Hong Kong

Start Mediation

I set a capital-guaranteed stop loss, but my position was also liquidated. If you can’t afford it, don’t let us deposit! ! ! The principal is only 144 US dollars! The slippage was so serious and malicious that my position was liquidated. The liquidated amount was more than my deposit. That's disgusting.

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