There have been many times when the stop-loss was useless and the slippage was too serious. When feedback was given to the platform, there were always various reasons and no one taked charge of it at all.-Exness-Rights Protection Center-WikiFX

Safeguarding Rights Detail -

XINGBAKE8580

2024-01-29 08:22

China

There have been many times when the stop-loss was useless and the slippage was too serious. When feedback was given to the platform, there were always various reasons and no one taked charge of it at all.

[Object]

Exness

[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$530(USD)

[Time]

32day5hour

XINGBAKE8580Resolved

2024-03-01 14:15

Hong Kong

ExnessReply

2024-01-31 13:57

Cyprus

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

WikiFX Overseas Customer ServiceContact Broker

2024-01-29 16:05

Hong Kong

Contact Broker

WikiFX Mediation CenterVerified

2024-01-29 13:51

Hong Kong

Verified

XINGBAKE8580Start Mediation

2024-01-29 08:22

Hong Kong

Start Mediation

The slippage is too serious and the stop-loss setting is seriously invalid, resulting in serious losses for customers.

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
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Regulated

Exness

Company name：Exness Europe Limited

Score

8.30

10-15 yearsRegulated in CyprusRegulated in United KingdomRegulated in South Africa

Score

8.30

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