2024-03-13 19:12
China
Unable to log in to the platform for positions held, resulting in losses
[Object]
TMGM TMGM
[Issue]

Others

[Requirement]

compensation

[Amount]

$3,435(USD)

[Time]

31day14hour

2024-04-14 09:45
Hong Kong Hong Kong
2024-03-15 09:38
Australia

Reply

Dear customer, thank you for your email. Please send the relevant details to our official customer support email at support@tmgm.com or contact your account manager. Thank you.

2024-03-14 12:22
Hong Kong Hong Kong

Contact Broker

2024-03-14 09:42
Hong Kong Hong Kong

Verified

2024-03-13 19:12
Hong Kong Hong Kong

Start Mediation

During the period of holding the position, I could not log in to TMGM, resulting in a loss of US$3,435. I contacted customer service, but nothing was resolved. The salesperson's attitude was very bad.

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