Slippage, trading is not allowed in big market conditions, and you cannot see the order after placing it. After the market recovers, the order has already lost money, indicating liquidation.-Exness-Rights Protection Center-WikiFX

Safeguarding Rights Detail -

MING77557

2024-03-14 17:15

China

Slippage, trading is not allowed in big market conditions, and you cannot see the order after placing it. After the market recovers, the order has already lost money, indicating liquidation.

[Object]

Exness

[Issue]

Scam

[Requirement]

compensation

[Amount]

$22,000(USD)

[Time]

33day16hour

MING77557Resolved

2024-04-17 10:15

Hong Kong

ExnessReply

2024-03-18 10:03

Cyprus

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

WikiFX Overseas Customer ServiceContact Broker

2024-03-15 11:05

Hong Kong

Contact Broker

WikiFX Mediation CenterVerified

2024-03-15 09:29

Hong Kong

Verified

MING77557Start Mediation

2024-03-14 17:15

Hong Kong

Start Mediation

The company illegally used agency rebates to attract customers in the country and used high leverage 2000-unlimited leverage to lure investors. During the operation, there were frequent slippages, disconnections, and an inability to deposit funds, which led to the liquidation of positions.

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

Regulated

Exness

Company name：Exness Europe Limited

Score

8.30

10-15 yearsRegulated in CyprusRegulated in United KingdomRegulated in South Africa

Score

8.30

The slippage was serious, and the SL was triggered without any reason before the stop loss point was reached.

China 2024-04-12 11:45

The account funds were defrauded and the platform also froze the victim’s account.

China 2024-04-19 09:45