FX2087000683
2026-05-27 08:49
China
Stuck, unable to close position
[Mediating Parties] 
TMGM
[Issue]
Others
[Requirement]
compensation
[Settlement Amount]
$120(USD)
[Time]
39day6hour
FX2087000683Resolved
2026-07-05 15:23 
Hong Kong
Hong Kong
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WikiFX Overseas Customer ServiceContact Broker
2026-05-27 15:27 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2026-05-27 13:44 Hong Kong
Hong KongVerified
FX2087000683Start Mediation
2026-05-27 08:49 Hong Kong
Hong KongStart Mediation
Severely stuck, but customer service said it was insufficient liquidity. The market opened at 6 AM, suddenly jumped to 4538, I clicked to close position, then no response, I recorded the screen, 4533 remained unchanged, until around 6:02 it moved, 4533 directly went to 4507. I cannot send a video here, only screenshots.
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