ExnessRépondre

2023-10-19 13:49

Chypre

Répondre

Cher client, concernant votre problème, vous pouvez envoyer les informations détaillées au service client 24h/24 de la plateforme, ou envoyer un e-mail au service client officiel, support@exness.com (assurez-vous de l'adresse e-mail correcte) avec votre e-mail enregistré à notre plateforme. Si vous nous avez déjà contacté, veuillez toujours répondre par e-mail ou contacter le service client en ligne 24 heures sur 24 pour obtenir de l'aide. Merci.

ZHANGYU818Lancer une médiation

2023-10-18 11:21

Hong-Kong Chine

Lancer une médiation

I deposited 70,000 US dollars through USDT from September to October 2003. During this period, the transaction was not smooth and the loss reached 55,000 US dollars. After I successfully withdrew $10,000 on October 12, the platform refused my withdrawal due to insufficient trading volume. Subsequently, I conducted day trading multiple times as required by the platform, and set the withdrawal amount to 100 US dollars, but was still rejected by the platform. I asked the online customer service how much trading volume is required to withdraw money. The customer service staff said they could not give a specific trading volume. Exness has set overbearing terms to deny users withdrawals, which seriously harms the freedom of traders, and users have expressed strong anger. This approach will lead a large number of users to leave.