Jerson Pasco
PhilippinesSevere Slippage
compensation
$130(USD)
31day22hour
Jerson PascoResolved
PhilippinesExnessReply
Reply
Dear customer, thank you for choosing exness. We are deeply sorry for your complaint, please reach out to our customer service. And we will create order to follow up. Thank you for supporting exness. Have a good time.
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Jerson PascoStart Mediation
PhilippinesStart Mediation
Servere Slippage occur again on Oct 13. For order 69440146 MT4: 49253115. A loss of $67 on this slippage. I have stop loss but the trade did not close to that price. Happens twice, the first slippage was not compensated yet. There was a huge Slippage on USDJPY and my trade was affected badly. I have my stop loss in place, but did not close to that price. This 2 order is affected: 65855055 and 66041335 with MT4 492553115 under this email account
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