2024-04-22 10:45
China
No withdrawal allowed
[Object]
Exness Exness
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$47,000(USD)

[Time]

31day2hour

2024-05-23 13:45
Hong Kong Hong Kong
2024-04-23 13:45
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2024-04-22 16:41
Hong Kong Hong Kong

Contact Broker

2024-04-22 13:42
Hong Kong Hong Kong

Verified

2024-04-22 10:45
Hong Kong Hong Kong

Start Mediation

It has been refusing to allow withdrawals, saying that the trading volume is not enough or aksing me to wait for email reply. The email reply said it could be withdrawn, but I still can't withdraw.

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