Others

Multi Stock Trading

Customer service has not responded and the official website cannot be accessed.

Unable to Withdraw

HF Markets

Do not allow login and do not allow withdrawal

Resolved

Multi Stock Trading

The platform suddenly charged overnight fees, causing liquidation and no one approved the withdrawal application. The customer service email has been unanswered for several days, and the homepage of the website cannot be logged in. Suspected of running away.

Unable to Withdraw

LMAX Global Ltd

I have paid a tax of 8% which amounts to a total of $52,458.25, and after I made the payment, I still cannot withdraw money from this platform. This platform is a scam that causes people to lose money and cannot withdraw funds. It is a fake platform.

Unable to Withdraw

GoldRush

GoldRush exposes GoldRush platform as a "comprehensive department store" for 8 types of crimes such as civil and criminal closure, fraud, etc. The main contents are as follows. 1. The fact that it closed on September 9, 2024, was exposed on the website, and even though 4 months have passed, the settlement amount of approximately 90 million won is still unsettled. 2. Even though 8 months have passed, the withdrawal request for a margin of 30 million won has not been executed in 4 attempts, and the withdrawal promise has been violated 4 times in total. 3. Although a remittance fee of 13 million won was sent, the refund was not made within 24 hours, and the margin was also not settled. 4. Although an additional verification cost of 10 million won was requested, GoldRush platform voluntarily invalidated it. 5. Due to the problem of "absence of email communication channel" with the company, more than 100 emails were sent but no reply was received. In addition, problems such as fraud in the existence of the Korean branch and additional cost demands when withdrawing the margin occurred. As a result, serious economic [withdrawal request from a family account], and social damage occurred. Please refer to the attached evidence materials and take proactive measures. **Conclusion** GoldRush platform is exposed as a "comprehensive department store" with a history of 8 types of criminal acts such as closure, fraud, deception, embezzlement, misappropriation, embezzlement, coercion, and intimidation. **Attached materials:** 1. GoldRush closure screenshot (2024.9.10.) 2. Remittance history for exchange fees (about 13 million won) and 3 types of dealer background screenshots (margin $53,336.65) 3. 4 replies to received emails / 1 sent email 4. Copy of a family account in the name of the account holder

Others

JP PRO

The JP Pro brokerage platform was changed from JP Exchange on 23/8/2023. On 4/11/2024, my accounts were locked on the platform and MT5. The amount deposited for the two accounts was 1.4 billion dong. I believe this is the work of a scam group because when I reported it on the morning of 27/11/2024, all Zalo accounts in the JP Pro investment group were deleted, locked, or transferred from customers to the company's personnel. There was also a friend named Duy Anh who told me to deposit 25-30k$ to save the accounts, which was on 2/11/2024, and it was certain that gold would decrease, and indeed gold did decrease, but my two accounts were also locked and the remaining funds in my accounts were also lost. I only hope that the competent authorities and the laws of our country will strictly punish the acts of fraud and misappropriation of assets from those who have worked hard, shed tears, and sometimes even sacrificed their lives to obtain them. During this time, I have been truly disheartened and I only hope that the laws of our country will help me and other investors recover the lost funds. I sincerely thank you.

Unable to Withdraw

JASFX

tk 163471 has more than 123k, when I withdraw 50k, the account is locked, they said I have to place this order in order to withdraw money, please help me if anyone has the authority, I will be grateful and sincerely thank you!

Unable to Withdraw

exupdev

This is a fraudulent site. I invested 30 million won based on a recommendation from an acquaintance and made a profit. I tried to withdraw cash, but the chatbot said that there was a duplicate login with my acquaintance's ID and asked me to pay a penalty. They said that after paying the penalty, I would be able to withdraw cash. So I deposited another 30 million won on the site as a penalty, but when I tried to withdraw afterwards, they gave me various unreasonable reasons to pay another penalty. I don't know how long this site will exist, but they are definitely preventing me from withdrawing even a single won. Even if I ask them to deduct the penalty in dollars within the site, they only ask me to pay the penalty. They are complete scammers.

Scam

Axi

My name is Leandro Gonçalves. I opened an account with this broker and participated in the Axi Select program. I deposited $2,400 USD and have been profitable in the program since then. On 11/29/2024, my entire deposit disappeared from the account. I received 8 notifications in my email that 8 withdrawals were made in less than 5 minutes, leaving a balance of $15.00 USD. I immediately contacted support to report the incident, and after waiting for 14 days, today I received an email from them stating that it is not their responsibility that my money disappeared from the account. How does my money disappear from the account without my authorization? How can someone make 8 withdrawals without any confirmation? They made up a bunch of stories, only I and the broker have my data. I don't store my password anywhere, I don't leave any sessions open anywhere. The times I accessed the client portal were through my completely secure computer, with the original system and all the security of entering my credentials. Finally, I have accounts with balances in 3 brokers and my money is exactly safe there. And don't come up with the story that my email was hacked because no one hacked my email and even if they did, there is nothing relevant there that would compromise any relevant data. Who guarantees me that it wasn't Axi itself, since no confirmation was requested. Without confirmation from the client's side, anyone can withdraw money from anyone's account, this is extremely serious. Who guarantees me that an employee in possession of my data did not withdraw my money, since there is no minimum security confirmation such as SMS, 2-factor... Do not deposit money and do not trust this broker, it is a fraudulent company. Return my money.

Scam

Sky Alliance Markets

Everything is fine until you open an account and start trading. They play screen games in the trades. In other words, they have control over whether you make or lose money from the trades you open. I opened an account with this company. We started trading. My account became 55,000 dollars. However, I couldn't withdraw my money. I definitely do not recommend it.

Unable to Withdraw

ZiFi Markets Ltd

Withdrawals are always not approved, and some are rejected immediately after review submitted. I can't find the account manager, and there is no response to the feedback message.

Scam

AvaTrade

The spread is being manipulated.

Unable to Withdraw

XFA

I was contacted on Telegram telling me that I could easily make money just by liking Instagram posts. Then they asked me to make deposits by transfer to invest in currencies or forex nodes or something like that. The point is that they asked me for 300 Mexican pesos first, then 800, then 6900, then 19600, then 23343, all in order to be able to withdraw what I had already deposited. I kept depositing because I wanted my money back and according to the last deposit, they were supposed to return it to me. But magically, I ended up with 2 fewer credit points (98 instead of 100 as it should be). And all of this was supposed to be done in order to withdraw the money. Then they told me that I had to buy them and it would cost me 40000 pesos. That's when I decided not to do it anymore and realized that I had fallen into their scam. PLEASE HELP ME.

Unable to Withdraw

Luno

My account has been frozen and I am unable to withdraw funds!

Others

Pepperstone

The overnight fee is so expensive, it's three times more than my previous one!

Resolved

IUX

I am currently trading at iux. However, I deposited money with Cryto, but when I withdraw, there is no cryto, and I have to withdraw to the bank, but it has been more than 24 hours and I still haven't seen the money transferred. In the message notification table, it says it is being reviewed. I have contacted support but still keep receiving requests to wait. I feel anxious and don't know how long to wait. The withdrawal time is from 21:00 on December 9, 2024, and today is December 11, 2024, and I still see the status as under review. I hope to receive support.

Scam

Maunto

The account manager requested investors to deposit more funds, claiming that they could recover losses. Trusting the account manager's words, the investor made additional deposits. However, after the investor made the additional deposits and followed the account manager's advice to execute trades, the initially profitable trades suddenly started to incur continuous losses, contrary to the expected profits. As a result, the investor suffered significant losses. The entire account balance disappeared in an instant, and the current account balance is $0. The account manager requested investors to deposit more funds, claiming that they could recover losses. Trusting the account manager's words, the investor made additional deposits. However, after the investor made the additional deposits and followed the account manager's advice to execute trades, the initially profitable trades suddenly started to incur continuous losses, contrary to the expected profits. As a result, the investor suffered significant losses. The entire account balance disappeared in an instant, and the current account balance is $0.

Unable to Withdraw

KVB

Unable to withdraw funds from KVB. It has been a week since the withdrawal, but the funds have not been received. The staff is also unreachable.

Unable to Withdraw

SOOLIKE

Introduced by a friend, I opened an account and deposited funds for trading on the SOOLIKE platform, which coincidentally had a bonus promotion at the time. I deposited $500 and gradually made some profits. However, when I tried to withdraw, my withdrawal request was rejected within minutes, with the reason being that it was an arbitrage account and I needed to trade 3 lots after deducting the bonus before I could withdraw. I was puzzled as it only took a few minutes without a proper review to claim there was an issue with my account. Seeing that the requirement was only 3 lots, which wasn't strict, I decided to continue trading until reaching three lots before attempting another withdrawal. However, when I met the 3-lot trading volume, my withdrawal request was still denied on the grounds of insufficient trading volume. When I asked customer service, they claimed I had only traded 0.3 lots. Thinking maybe the system hadn't updated, I continued to trade another 3 lots, but the result was the same; no matter if I emailed or asked online customer service, they kept saying I had only done 0.3 lots. After trading more than 10 lots and realizing that no matter how much I traded, the platform would still claim 0.3 lots, something seemed off—it might have been deliberate. Only then did the account manager say that arbitrage accounts could only withdraw principal and that I also needed to record a video and write an agreement by hand to withdraw my principal. With no other choice, I reluctantly agreed just to get my principal out. For SOOLIKE's behavior of deducting profits without any evidence and constantly manipulating customers in various ways, I cannot tolerate it! I hope to seek justice and recover my deducted profits. Also, I hope all investors will be vigilant and recognize the true nature of such scam platforms! Stay away from scam platforms!

Scam

GO4REX

DOES NOT RETURN MY MONEY, KEEPS ASKING FOR DEPOSITS, AND NOW ASKS FOR A DEPOSIT OF $5000.00 DOLLARS